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PetSafe Wireless Fence Not Working properly? (Troubleshooting 5 Of The Most Common Problems With PetSafe Dog Fences)

Key Takeaways

  • To troubleshoot problems with a PetSafe wireless dog fence, check the collar’s fit on the dog’s neck, signal interference, and correction level settings to ensure that the dog is receiving the right level of correction.
  • Keep an eye on the battery level of the collar receiver since a low battery can affect the fence’s performance and lead to malfunctions.
  • Also check to see if the transmitter is disconnected from the power source, and try to remove any metal objects or electronic devices that may interfere with the fence’s signal transmission.

If I am having trouble with my wireless dog fence, there are several things I can check to troubleshoot the problem. Firstly, I ensure that the PetSafe collar is properly fitted, as a loose or too-tight collar can affect signal transmission and cause issues with the fence’s performance. I also check for any interference in the area, such as metal objects or other electronic devices that may affect the fence’s functionality. Of course, I always have a fresh set of batteries in case that’s the problem. Finally, the transmitter can become disconnected from the power source, causing the fence itself to stop working. These are usually my go-to solutions in case the PetSafe dog fence stops working.

receiver Collar not beeping

The collar receiver failing to beep is a common issue among all invisible fence systems, even with modern wireless systems. This tends to come up, particularly when installing a new collar to the wireless pet containment system. The usual solution is to try to reset the collar. I start by first checking if the LED indicator light is on. This tells me that the power supply is distributing power correctly. The LED indicator blinking or being off usually means it’s time to replace the battery. But if the batteries are fresh and it’s still not working as intended, it may need resetting.

Reset the PetSafe collar by removing the battery and holding down the correction level button for about 10 seconds. Then put the battery back in and switch the collar on. Make sure that the indicator light is on.

I typically test if this has worked by approaching the wireless dog fence boundary wire with the collar in hand while listening for the warning beep. If it still doesn’t beep as intended, then the problem may either lie with other parts of the PetSafe wireless pet containment system, or that specific PetSafe wireless collar needs repair or replacement.

PetSafe dog fence collars usually have the option to vibrate instead of an audible beep if the speaker is broken. If this option still doesn’t trigger while in the beep zone, that’s a strong sign that the problem lies with the wiring or the transmitter.

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wireless Collars won’t stop beeping

On the opposite end of the spectrum, there’s the nonstop beeping of the collar. This is a diagnostic feature on many PetSafe collars.

Some Petsafe collar products employ beeps as added measures when training a stubborn dog on wireless fences, so make sure that isn’t the case before troubleshooting problems with beeping.

If the collar beeps in a long and continuous cycle, then that usually means that the fence system has broken down somehow. On some models, this is a continuous series of short beeps, often once every second. Or it can mean that the collar shock is almost out of battery. Review the manual for the PetSafe dog fence transmitter to find out what collar beeps means since it can vary depending on the model.

Collar beeping but not shocking

Every once in a while, the receiver collar doesn’t deliver a shock to the dog. This is usually due to it loosening around the dog’s neck. Before anything else, I make sure that the LED indicator is on and that the receiver collar has enough power. I also check that it’s secured tightly around the dog’s skin without compromising comfort. Trimming the dog’s fur might help. While it might be painful, I test the shock collar myself by touching it while walking toward the fence.

PetSafe Wireless Fence Not Working? [Troubleshooting Guide]

It may also be the case that the dog is angry or restless enough to ignore the shock and go right past the fence. An aggressive dog that has yet to be trained in anger management or a hyperactive dog that doesn’t get enough exercise may exhibit such behavior. If this is the case, I try being more hands-on while training the dog with wireless fences and use higher static correction levels.

For those using a fully wireless PetSafe fence that doesn’t make use of any underground wire, such as the PetSafe PIF-300, try to walk past the radius of the fence. There are instances when dog owners completely forget exactly where the wire was placed. I always remind users to create a marker to remind them where it’s placed.

If there’s still nothing even after walking past the wireless dog fence, then the receiver collar might need replacing. Either that or the issue is due to a wiring break or transmitter malfunction.

Transmitter blinking or beeping

When troubleshooting problems with a PetSafe transmitter, start by replacing the battery. More often than not, transmitter issues are just due to a lack of power so I always make sure to check the power outlet first. On most models, the test light tool should indicate if the power is low.

If the invisible fences are equipped with fresh batteries, check the loop light. If you see a flashing light or the light is off, then you may be dealing with a wire break. A wire break is usually accompanied by beeping on most PetSafe transmitters.

Person holding remote/transmitter.

Beeping can also mean that there is significant fence signal interference within 5 feet of the fence transmitter or the wires themselves. Alternatively, it can indicate that the dog has left the yard, either because they’re ignoring the shock or because the shock is no longer being deployed. Check the manual of the PetSafe dog fence to see if there’s a beep code reference [1].

If the transmitter doesn’t have a working light or diagnostic beep function, I quickly perform a simple short loop test to find out whether the issue lies with the transmitter itself.

I do this by disconnecting the existing boundary wire from the transmitter and connecting a short length of wire in its place. Make sure this length of wire does not cross into itself.

If the loop indicator lights up, then the issue is with the wiring since this test wire registered as a complete loop while the actual boundary wire did not. Otherwise, there’s a need to get the transmitter serviced or replaced.

Frequently Asked Questions

How do I reset my PetSafe wireless collar?

Simply remove the battery and hold down the power button for a few seconds after the LED indicator has gone out. Then, replace the battery, with a fresh one if need be, and turn the receiver collar on again.

How do I increase the shock on my PetSafe collar?

Most PetSafe collars make use of a correction level button to increase the power of the static correction. Some make use of a dial. For models with a static correction level button, hold it down to increase the shock intensity. Often, a number of beeps will indicate the level. Remember that the highest level loops back into the lowest level if the button is held down too long.

How do I know if my PetSafe transmitter is working?

PetSafe fence transmitters usually have two indicator lights. The first is the power light, which tells me whether the transmitter is being powered properly and that the device itself is in working order. The second is the loop indicator, which tells me whether the invisible fence wires make a full loop with the transmitter.

Any of these lights not being continuously lit in the color that they should be is a sign that the transmitter isn’t working correctly. This is usually accompanied by beeping to tell users what the specific issue is. Check the PetSafe fence manual to find out what these error indicators mean.

How long do PetSafe transmitters last?

PetSafe wireless transmitters have been reported to last 10 years on average without needing repair or replacement.

Home » Pet Parenting » PetSafe Wireless Fence Not Working properly? (Troubleshooting 5 Of The Most Common Problems With PetSafe Dog Fences)

11 thoughts on “PetSafe Wireless Fence Not Working properly? (Troubleshooting 5 Of The Most Common Problems With PetSafe Dog Fences)”

  1. My loop light goes off and starts beeping if the boundry is set below 6. If I turn it up to 10 and then back to 6 it stops beeping and the loop light comes back on for a couple hours to a day then it starts beeping and the light goes off again. After the second time of turning it up to 10 and then back to 6 it stops working completely. I have replaced the wire but it still does the same thing.

  2. my fence has a field of about 6 inches if you get any farther away the collar quits beeping and shocking i am doing a little less than 2 acres any suggestions

    • I don’t have an answer but mine is doing something similar. When I first bought it, it would beep when the collar was 6-8 feet away from the wire, but now, about a year later, the collar doesn’t beep until you are about a foot away from the wire, which is too close to do any good.

  3. Collars have power. Base light is slowly blinking. Collars are not beeping or shocking when reaching the boundary.

  4. The collar turns off very quickly, it does not have power enough to give a beep or shock. It’s like the batteries runs out within minutes?

  5. My transmitter has 2 lights– one indicates power and one indicates a complete loop- My complete loop light will go off for no apparent reason and my boundary wire is not active– I hook up my wire break transmitter to diagnose and follow my boundary wire but do not get an indication of a break. So, I hook my wires back up to the transmitter and all is fine. That lasts about 2 days and then the process stars over again. This has happened for 4 times in a row. Why would my boundary wire just go inactive for no apparent reason and then when I remove the wires from the transmitter for a few minutes, hook it back up, all is fine? I can’t trust the system to leave my dog outside unattended. — Any thoughts?

  6. Mike
    My transmitter has 2 lights. Both lights are working and are on all the time. My collars are working. I have 4 of them and I have tested all of them. I can not get any signal of any kind as a I walk over the boundary line that the collar is working. What do I do?

  7. I have a Wireless rechargeable collar.
    The last few days my dog has been acting a little strange twice when taking off the collar I have gotten a shock inside house.
    Anybody else have the same problem


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